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Even though you might have upgraded your VTC systems since the Tandberg days, it doesn’t mean your older generation systems can’t achieve interoperability with the newer ones, as well as with your mixed workflow.

There are many reasons to why organizations find themselves in mixed workflows and with various aged systems and endpoints. 

  • They might have multiple locations around the world with various collaboration strategies
  • They find themselves in constant transitions between workflows and technical environments (cloud, on-prem, hybrid etc.).
  • During mergers and acquisitions there will always be multivendor environments and transitions
  • Employees have deferred from the corporate collaboration strategy during lock down and home office.

This creates major pains for the end user who experience scheduling and dial-in issues. It also puts a toll on the IT department in terms of constant training of new employees in new systems, as well as tending to a stream of adhoc user issues.  

 

To avoid these time consuming and costly issues, there are 3 things you need to have in order. Interoperability, Compatibility and Consistency.

INTEROPERABILITY

Cloud, on-prem, hybrid, or in transition? Looking at where the world was prior to March 2020 and where we are today, technology is changing faster and faster. Where will you be in a year or two from now? 

 

CONSISTENCY

With several meeting platforms, you get several workflows. To understand the user implication, we can just mention a few: Cisco CMS, Webex, Microsoft Skype, Teams, and don't forget Zoom.

 

COMPATIBILITY

One Button to Push (OBTP) and one-click into meetings on video conference terminals, saves the user from endless frustrations and dial-in issues. However, it’s challenging to support OBTP with different vendors, endpoint and system generations, and a mix of on-prem and cloud solutions.

 

SO, HOW IS THIS ACHEIVED? 

Synergy SKY is the only meeting platform agnostic and independent solution provider on the market. All of the complications mentioned above can be solved with our software. We place the calendar (Outlook / G Cal) between the user and the meeting platform.

If you can schedule an in-person meeting – you can schedule or receive a videoconference invitation and start with one-click, regardless of what generation of system you are using, or which mix of platforms you operate on.

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Do you want to optimize your environment? 

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Related blog posts: 

"She who sends the meeting invite first, decides the meeting platform"

"Unleash the power of your VTC endpoints"

"How to streamline business meetings in a mixed vendor era"

Julie Remen

Written by Julie Remen