Synergy SKY
management suite


The Synergy SKY management suite component of CONNECT is built to help you join, control and analyze your video meetings in a multi-vendor environment.  


Make the endpoints and meeting platforms you already have work together. 

Retain a simple user experience and workflow for scheduling and starting meetings without introducing new tools or user training. 

No rip and replace is needed. 



check@4x One-click-join meetings on your video systems (Cisco and Poly), regardless of platform; Webex, Teams, Zoom, Google, etc

check@4x An easy way to schedule, start, automate and manage videoconferences – for single- or multivendor environments

check@4x Freedom to move between on-prem and cloud (or hybrid) without interrupting your technical setup 

check@4xMeeting insights to reduce costs and increase efficiency. E.g. Meeting platform reports,  meeting tools usage, etc.


  • nope@4x

 Frequent user errors

  • nope@4x

 Dial-in issues and long dial-in strings

  • nope@4x

 Booked out but empty meeting rooms

  • nope@4x

 Loss of control during technical migrations (On-prem, cloud, or hybrid)

  • nope@4x

 Locking yourself to one vendor

How does it work?

Synergy SKY management suite leverages data from sensors, user behaviour and your calendar to make all meetings and management more efficient. 
The management suite is not adding new complexity it optimizes your existing install base.
See our overview of Supported Technologies and a technical diagram




one_touch_joinJoin every meeting
in one touch

Book the meeting as you normally would in your calendar. In a few seconds, the green join button will appear for all meeting participants (including personal and meeting room SIP endpoints), and you can join the meeting in one click, regardless of the vendor you or the participants are using.

E.g. One-Click dial from Cisco and Poly into Teams meetings.







auto_room_releaseAutomatic release of no-show rooms

The Synergy SKY management suite enables the sensors in Cisco Webex devices or Synergy Sensors, to automatically release booked rooms when no one shows up in the room. The virtual meeting remains untouched. 







In-room booking


Book ad-hoc video meetings* directly from the Cisco Touch Controller (Room Navigator and Touch 10) and invite participants directly from the directory**. Join the meeting immediately with one click.

Invitees receives email / calendar invitation with link to meeting or SIP dial in  

*Supports your preferred meeting platform i.e. Teams, Webex etc 

** Synergy SKY also provides a directory  feature




analyticsMeeting insights


Helps organizations understand collaboration trends and patterns. It provides the analysis needed to make fact-based decisions on collaboration investments, divestments, training and service changes. Analytics data contributes to an increased ROI for collaboration, and in addition, provides clear evidence and key insight to stakeholders. Get reports such as:

- Meeting platform reports  (Webex, Teams, etc)
- Meeting room and video conferencing / UC utilization

- Meeting trends and RoI
- Meeting tools usage
- Meeting room cost-efficiency





meeting_alertsEnd of meeting alerts


Ending a meeting on time is just as important as starting on time. With end of meeting alerts, all participants in the video conference will be notified when the meeting is coming to an end, and when the meeting is running overtime. Sticking to the agenda and upholding meeting times is crucial for efficiency and saving time.





people_countPeople count 

Uses the Cisco Webex inbuilt sensors for actual people count and reports such as average number of participants per room etc.




control_vmrMonitor and operate virtual meetings

Take control of your company meetings with a clean and intuitive dashboard for all business meetings (internal and external). 

Besides the full meeting overview, you also have the following features: 

- Add and remove participants
- Forward meetings to rooms and endpoints
- Mute/unmute participants
- Lock virtual meetings 
- Create lists of important meetings



Book both room and video ad-hoc meetings from your touch panel if the room is available. Check this blog article for more information.


insert_video_details@4xAuto insert video details

Add the video platform of your choice. For more information Check this blog article for more information.



forward_confirmations@4xForward confirmations

Get a confirmation that your forwarded video meeting invitation will work and give you a "one-click-join" into the meeting.


compatibility_warning@4xCompatibility warning

Get a notification if the booked room is not capable to connect to the video platform it is invited to.


room_health@4xRoom operational health

Find out if a video system is not connected or not registered etc. before the meeting starts.


MicrosoftTeams-image (1)-4 No-show detection 

Use either Synergy Sensors or the inbuilt Cisco Webex IoT sensors to detect presence or no-show. Set the rules and automatically notify the organizer or admin according to your own policy.


See the management suite in action:



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