Synergy SKY
management suite


The Synergy SKY management suite component of CONNECT™ is built to help you join, control and analyze your video meetings in a multi-vendor environment.  

Make the endpoints and meeting platforms you already have work together. 

Retain a simple user experience and workflow for scheduling and starting meetings without introducing new tools or user training. No rip and replace is needed. 



check@4x One-click-join meetings on your video systems (Cisco and Poly), regardless of platform; Webex, Teams, Zoom, Google, etc

check@4x An easy way to schedule, start, automate and manage videoconferences – for single- or multivendor environments

check@4x Freedom to move between on-prem and cloud (or hybrid) without interrupting your technical setup 

check@4xMeeting insights to reduce costs and increase efficiency. E.g. Meeting platform reports,  meeting tools usage, etc.


  • nope@4x

 Frequent user errors

  • nope@4x

 Dial-in issues and long dial-in strings

  • nope@4x

 Booked out but empty meeting rooms

  • nope@4x

 Loss of control during technical migrations (On-prem, cloud, or hybrid)

  • nope@4x

 Locking yourself to one vendor

How does it work?

Synergy SKY management suite leverages data from sensors, user behavior, and your
calendar to make all meetings and management more efficient. 

The management suite is not adding new complexity, it optimizes your existing install base.





Book the meeting as you normally would in your calendar. In a few seconds, the green join button will appear for all meeting participants (including personal and meeting room SIP endpoints), and you can join the meeting in one click, regardless of the vendor you or the participants are using.

E.g. One-Click dial from Cisco and Poly into Teams meetings.





auto_room_release_circle_blue_fillAuto release of rooms with no-show

The Synergy SKY management suite enables the sensors in Cisco Webex devices or Synergy Sensors, to automatically release booked rooms when no one shows up in the room. The virtual meeting remains untouched. 





Touch panel video meeting booking


Book ad-hoc video meetings* directly from the Cisco Touch Controller (Room Navigator and Touch 10) and invite participants directly from the directory. Join the meeting immediately with one click.
Invitees receive email/calendar invitations with a link to a meeting or SIP dial-in.  

* Supports your preferred meeting platform i.e. Teams, Webex, etc 


analytics_blue_fillMulti-vendor insights


Helps organizations understand collaboration trends and patterns. It provides the analysis needed to make fact-based decisions on collaboration investments, divestments, training and service changes. Analytics data contributes to an increased ROI for collaboration, and in addition, provides clear evidence and key insight to stakeholders. Get reports such as:

- Meeting platform reports  (Webex, Teams, etc)
- Meeting room and video conferencing / UC utilization

- Meeting trends and RoI
- Meeting tools usage
- Meeting room cost-efficiency



people_count_circle_blue_fillParticipant count 

Uses the Cisco Webex inbuilt sensors for actual people count and reports such as the average number of participants per room etc.


control_vmr_circle_blue_fillConference control

Take control of your company meetings with a clean and intuitive dashboard for all business meetings (internal and external). 

Besides the full meeting overview, you also have the following features: 

- Add and remove participants
- Forward meetings to rooms and endpoints
- Mute/unmute participants
- Lock virtual meetings 
- Create lists of important meetings


Meeting-Success-Forecast-V2Meeting success forecast

Check and be notified on every step of your meeting workflow to join your video meetings successfully.

First, you will get a confirmation that your video meeting invitation was accepted and a "one-click-join" button into the meeting. Then, you get notified if a booked room is not capable to connect to the video platform it is invited to or if a video system is not connected or registered.

There will be no surprises when connecting to your meeting.



Auto-inserted video details_blue_fillAuto-inserted video details

Add the video platform of your choice. For more information check this blog article for more information.




Book both room and video ad-hoc meetings from your touch panel if the room is available. Check this blog article for more information.


no_show_detection_circle_blue_fill No-show detection alerts 

Use either Synergy Sensors or the inbuilt Cisco Webex IoT sensors to detect presence or no-show. Set the rules and automatically notify the organizer or admin according to your own policy.


auto_check_in_blue_fill Auto check-in 

Quickly join meetings and grant immediate understanding of room utilization to admins.


See the management suite in action:



Get a demo