Poly RealConnect Sunset. The Best Replacement for 2026
Poly RealConnect Is Being Phased Out - Here’s What to Replace It With
Poly RealConnect has long played an important role in connecting traditional video conferencing systems to Microsoft Teams. But as it’s now being phased out, organizations are facing a critical question:
What replaces it, without adding complexity or forcing costly changes to meeting rooms?
This is not just a like-for-like replacement decision. It is a chance to rethink how meetings work across your entire organization.
Why Poly RealConnect Users Should Consider Synergy SKY CONNECT
Synergy SKY CONNECT offers a seamless transition for Poly RealConnect users. Here's why:
- Effortless Integration: CONNECT works seamlessly with your existing Poly SIP devices, eliminating the need for costly equipment upgrades or user training.
- Endpoint Agnostic: Synergy CONNECT supports a wide range of SIP endpoints from both Poly (Poly Studio, Poly Trio etc) and Cisco*
- Simplified Meetings: One-click meeting, or One Touch Dial, (OTD). Streamline both the scheduling and the meeting-start-experience for users.
- Cost-Effective: Synergy CONNECT offers a simple and affordable pricing structure, making it a budget-friendly alternative to Poly RealConnect.
Beyond Replacing Poly RealConnect
While Synergy CONNECT provides a smooth migration path for Poly RealConnect users, it offers several additional benefits:
- Platform Agnostic: Synergy CONNECT extends the interoperability to also include Zoom, Google and FaceTime meetings at the same price and unbeatable feature set.
- Improved Scalability: The licensing is per video device and SIP registrar can be added, giving you time to consider future investments without needing to pay for multiple subscriptions or additional infrastructure. More.
- Extended Content Sharing: Synergy CONNECT supports all presentation-sharing options. From the Teams, Google or Zoom client, you can either do screen or application share (PowerPoint Live or Whiteboarding). From Poly / Cisco devices, you can share presentations via cable or wireless sharing options.
- Meeting Interactions: Raise hand, change layouts, open participant list and meeting chat from Poly touch panel in all web meetings. See and send reactions (emojis' 🙂👍💓👏)
See demo
Take the Next Step
Don't let the Poly RealConnect sunset disrupt your business communications. Explore Synergy CONNECT today and experience the future of video conferencing interoperability.

How Synergy SKY CONNECT works
The SIP to Microsoft Teams, Zoom and Google video call interoperability is done by the CONNECT service which handles the real-time media. The Management Suite is easily implemented on your own network with a VM image that can be hosted within most virtualized environments. This way, all CDR and booking data remain safe within your premises.
CONNECT is a future-proof solution built on industry standards like SIP, WebRTC, and HTML, ensuring long-term compatibility and flexibility. Read more
This “dual implementation” ensures data privacy while providing the scale and flexibility of a cloud service. Please note that the Government solution has a different setup.

User-friendly
The users can continue using Outlook or Google calendar for all meeting scheduling, forwarding, editing, or cancellation of meetings, instead of being introduced to new tools and workflows. It’s as easy as in-person meetings. No training needed.
