Adele Thornton

Adele Thornton

Country Manager for UK and Ireland at Synergy SKY

Recent posts by Adele Thornton

5 min read

Helping NHS Trusts reconnect with remote clinicians & experts for Multi-Disciplinary Team meetings

By Adele Thornton on Nov 11, 2022 3:00:00 PM

Synergy SKY stepped in to support the NHS with continuation of critical MDT meetings that include remote clinicians joining the meetings on Microsoft Teams, by providing an alternative interoperability solution. 


Multi-Disciplinary Team (MDT) service continuation is essential in the NHS for the health and well-being of patients and the collective expertise of specialists involved in a patient’s pathway. This includes the discussion of the diagnosis, pain management, support, welfare or treatment, and recovery. 

In June 2020, the NHS announced an agreement with Microsoft that would lead to the rollout of Microsoft Teams to 1.2 million users, across 450 organisations supporting patients in the NHS.  It was highlighted in a study by the Imperial College Healthcare NHS Trust* that this roll-out saved NHS users 2.9 million hours of NHS time.  According to NHS Digital, it replaced 14.5 million phone calls and hosted more than 32 million virtual meetings. Needless to say, it has been a huge success and became “the norm” for users across the NHS.  

Topics: Video Conferencing Microsoft Cisco Mixed Workflows Interoperability SIP Synergy SKY CONNECT
6 min read

How will “hybrid work” affect meeting room and videoconference utilization?

By Adele Thornton on Mar 23, 2022 9:20:24 AM

It has become more important than ever to know what "hybrid work" is, how it will develop and what its impact on how we use meeting rooms actually is.

Topics: Video Conferencing News & Press Interoperability Synergy SKY CONNECT
3 min read

Does taking off Friday increase productivity?

By Adele Thornton on Oct 13, 2021 2:30:00 PM

I recently created a poll to ask a question on LinkedIn about whether my network works Fridays. This was after a comment an acquaintance made that surprised me: “MOST PEOPLE TAKE FRIDAYS OFF NOW THAT THEY WORK FROM HOME”. Once my poll received over 70,000 views and thousands of votes I realized it was a very prevalent topic with mixed opinions.

Topics: Meeting No-show Remote Work

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