Multi-Disciplinary Team (MDT) service continuation is essential in the NHS for the health and well-being of patients and the collective expertise of specialists involved in a patient’s pathway. This includes the discussion of the diagnosis, pain management, support, welfare or treatment, and recovery.
In June 2020, the NHS announced an agreement with Microsoft that would lead to the rollout of Microsoft Teams to 1.2 million users, across 450 organisations supporting patients in the NHS. It was highlighted in a study by the Imperial College Healthcare NHS Trust* that this roll-out saved NHS users 2.9 million hours of NHS time. According to NHS Digital, it replaced 14.5 million phone calls and hosted more than 32 million virtual meetings. Needless to say, it has been a huge success and became “the norm” for users across the NHS.