CONNECT

Overview

Synergy SKY CONNECT (CONNECT) is a standards-based interoperability service that enables seamless collaboration between SIP-based video conferencing systems and popular cloud meeting platforms such as Microsoft Teams, Zoom, Google Meet, and Apple FaceTime

In addition, CONNECT provides a unified meeting workflow experience that allows users to join any meeting platform directly from existing video conferencing endpoints. CONNECT also provides SIP registrar and calling capabilities for non-Government deployment.

The service is built for organizations seeking uniform user experience across multiple meeting services while preserving their existing video investments. This provides a modernization of scheduling, in meeting control while ensuring compliance, security, and a seamless user experience across all collaboration ecosystems.

Core Capabilities for SIP devices

• Universal Interoperability – Join any major video meeting platform from any SIP video endpoint.

• Click-to-Join – One-touch join for scheduled meetings via Microsoft 365 and Google Workspace calendar integration.

• Join-by-ID – Dial into any meeting by entering the native meeting ID.

• Scan-to-Join – Scan a QR code to select meetings, control layouts, view chat and participants, and send reactions from your mobile device.

• TrueView™ – Display authentic native layouts from Teams, Zoom, and Google Meet on SIP systems.

• TrueView™ Engage – Control, react and engage from your mobile phone. Show Captions, Show Chat, Show Participants, Change Layout, Raise hand and emojis.

• SIP registration – Any SIP device can register to CONNECT for SIP Registration and Calling capabilities, this also includes calls that are not utilizing the universal interoperability functionality (non-Government deployments).

Core Capabilities for Zoom Rooms

• Universal Interoperability – Join any Microsoft Teams and Google Meet meeting from any Zoom room.

• Scan-to-Join – Scan a QR code to select meetings, control layouts, view chat and participants, and send reactions from your mobile device.

• TrueView™ – Display authentic native layouts from Teams and Google Meet.

• TrueView™ Engage – Control, react and engage from your mobile phone. Show Captions, Show Chat, Show Participants, Change Layout, Raise hand and emojis.

Deployment Models

CONNECT can be deployed in three different models. Please note, Zoom Room deployments are not available for CONNECT for Government.

Feature availability

The following tables list the major CONNECT features available across the various calendar integrations, device types and deployment options.

Calendar integration and feature availability

The table below summarizes what core features are available for the various Calendar integrations and deployment models.

Joining and workflow experience

The tables below summarize key feature availability across deployment models and device types. Unless otherwise noted, all features are available for the latest firmware versions of the supported endpoints.

TrueView feature per platform

The following table outlines in-meeting features supported by TrueView™ for each meeting platform.

CONNECT GO for Zoom Rooms

Overview

Synergy SKY CONNECT GO for Zoom Rooms (GO for Zoom Rooms) is a standards-based interoperability service that enables seamless collaboration between Zoom Rooms and popular cloud meeting platforms such as Microsoft Teams, Google Meet, and Apple FaceTime

The service is built for organizations seeking uniform user experience across multiple meeting services while building on their investment in the Zoom platform and Zoom meeting rooms.

Core Capabilities for Zoom Rooms

• Universal Interoperability – Join any Microsoft Teams and Google Meet meeting from any Zoom room.

• Scan-to-Join – Scan a QR code to select meetings, control layouts, view chat and participants, and send reactions from your mobile device.

• TrueView™ – Display authentic native layouts from Teams and Google Meet.

• TrueView™ Engage – Control, react and engage from your mobile phone. Show Captions, Show Chat, Show Participants, Change Layout, Raise hand and emojis.

Deployment Models

GO for Zoom Rooms is currently only available as a cloud service.

Feature availability

The following tables list the major GO for Zoom Room features available.

Calendar integration and feature availability

Currently only integration with Microsoft 365 (Global, GCC, GCC-H and DOD) is available.

Joining and workflow experience

The tables below summarize key feature availability across deployment models and device types. Unless otherwise noted, all features are available for the latest firmware versions of the supported endpoints.

TrueView feature per platform

The following table outlines in-meeting features supported by TrueView™ for each meeting platform.

Service Availability and Lifecycle

The CONNECT platform is built on a globally distributed cloud architecture, optimized for both a high level of scalability as well as redundancy and failover.

Services are deployed across multiple data regions to ensure optimal latency, automatic failover, and elastic scalability. All updates, integrations, and patches are rolled out centrally from Synergy SKY’s cloud.

For detailed information on availability targets and support response times, please see Service Level Agreement

Security and Compliance

For detailed information on security and compliance for the various service components and features, please see Security Considerations

Support and Contact

For more information or technical assistance:

email: support@synergysky.com
www.synergysky.com