Poly RealConnect Is Being Phased Out - Here’s What to Replace It With 

With Poly RealConnect shutting down completely on July 31st, organizations still on the platform face sudden service disruption. Here is how to migrate your SIP endpoints to a universal gateway before the deadline. 

This is not just a like-for-like replacement decision. It is a chance to rethink how meetings work across your entire organization.

Why Poly RealConnect Users Should Consider Synergy SKY CONNECT

Synergy SKY CONNECT offers a seamless transition for Poly RealConnect users. Here's why:

• Effortless Integration: CONNECT works seamlessly with your existing Poly SIP devices, eliminating the need for costly equipment upgrades or user training.
• Endpoint Agnostic: Synergy CONNECT supports a wide range of SIP endpoints from both Poly (Poly Studio, Poly Trio etc) and Cisco*
• Simplified Meetings: One-click meeting, or One Touch Dial, (OTD). Streamline both the scheduling and the meeting-start-experience for users.
• Cost-Effective: Synergy CONNECT offers a simple and affordable pricing structure, making it a budget-friendly alternative to Poly RealConnect.
  

Beyond Replacing Poly RealConnect

While Synergy CONNECT provides a smooth migration path for Poly RealConnect users, it offers several additional benefits:

• Platform Agnostic: Synergy CONNECT is a universal gateway that extends the interoperability to also include Zoom, Google and FaceTime meetings at the same price and unbeatable feature set. 
• Improved Scalability: The licensing is per video device and SIP registrar can be added, giving you time to consider future investments without needing to pay for multiple subscriptions or additional infrastructure. More.
• Extended Content Sharing: Synergy CONNECT supports all presentation-sharing options. From the Teams, Google or Zoom client, you can either do screen or application share (PowerPoint Live or Whiteboarding). From Poly / Cisco devices, you can share presentations via cable or wireless sharing options.
• Meeting Interactions: Raise hand, change layouts, open participant list and meeting chat from Poly touch panel in all web meetings. See and send reactions (emojis' 🙂👍💓👏)

See demo

Take the Next Step

Don't let the Poly RealConnect sunset disrupt your business communications. Explore Synergy CONNECT today and experience the future of video conferencing interoperability.

*Supported technologies

How Synergy SKY CONNECT works 

CONNECT is a flexible, vendor-neutral solution that enables SIP-based video devices and Zoom Rooms to connect with various platforms like Teams, Zoom, Google Meet, Webex and Apple FaceTime. CONNECT also has SIP registrar service and conference management.

User-friendly

The users can continue using Outlook or Google calendar for all meeting scheduling, forwarding, editing, or cancellation of meetings, instead of being introduced to new tools and workflows. It’s as easy as in-person meetings. No training needed. 

The 60-Day RealConnect Audit: Is Your IT Team Ready?

Before Poly RealConnect shuts down on July 31st, your IT team needs to confirm these seven critical factors to prevent sudden boardroom blackouts:

• Room Inventory: Which video rooms still actively rely on RealConnect for daily operations?
• User Habits: Which specific users or departments are regularly scheduling CVI-enabled meetings?
• Calendar Legacy: Will existing, recurring meeting invites need to be migrated or updated to prevent dropped connections on August 1st?
• Device Provisioning: Are your Poly devices currently running in native SIP mode, Teams mode, or operating in a mixed environment?
• Platform Scope: Do your users only need Microsoft Teams connectivity, or do they require a platform that handles Teams, Zoom, and Google Meet natively?
• Data Privacy: Do local compliance, data sovereignty, or privacy requirements dictate whether you deploy a cloud-native or on-premise gateway architecture?
• Deployment Runway: How quickly can IT test, validate, and deploy an alternative solution to guarantee zero operational downtime?