Pick your battle

See how we solve some of the most common problems:

• Dial-in issues

  Did you know it takes an average of 12 minutes to begin a video conferencing meeting? Long dial-in strings and mixed vendor environments can make it challenging to connect to your meeting, whether it's internal or external. 

  Solution:

  With Synergy JOIN you automatically get a one-button-to-push for all your meetings. 

  Read more about Synergy JOIN

• Joining external meetings

  When joining an external meeting that use a different video conferencing vendor, it can be challenging to dial in or locate the meeting information. 

  Solution: 

  With Synergy JOIN you get a one-button-to-push experience for all your meetings. Synergy JOIN is the only vendor agnostic video conferencing software that makes you able to connect to any meeting regardless of vendor. 

  Read more about Synergy JOIN

• Company is using a variety of video conferencing vendors

  You company might have invested in video conferencing tools and equipment, but departments and individuals might still use their own preferred tools for video collaboration. This creates challenges on many levels.

  Solution:

  With Synergy JOIN you get a one-button-to-push experience for all your meetings. Synergy JOIN is the only vendor agnostic video conferencing software that makes you able to connect to any meeting regardless of vendor. 

  Read more about Synergy JOIN

• Lacking overview of meetings in the organisation

  Complains about dial-in issues and technical problems when joining meetings can often occur within the organization. If you're lacking overview of the meetings it's challenging to locate where the issue lies, and how to fix it. 

   

  Solution: 

  With Synergy CONTROL you get a complete overview of all meetings in the company. You can determine how long it takes for people to begin the meetings, which and how many video conferencing vendors are being used and much more. 

  Read more about Synergy CONTROL

• Lacking overview of meeting analytics

  Improving efficiency and saving cost always begins with measuring and analyzing data to get the insight needed to make further decisions – simple as that. 

  Solution:

  The analytics tool collects data from calendars, video infrastructure and IoT sensors, and matches this with meeting resources capacity and behaviour to give insight into: 

  - Meeting room and video conferencing / UC utlization
  - Meeting trends and RoI
  - Meeting tools usage
  - Meeting room cost efficiency
  And much more. 

  The software serves IT and facility departments with insights that can be leveraged to optimize resources and cut costs where rooms and UC investments are used in little to no degree. 

  Read more about Synergy of Things

  Read more about Synergy ANALYZE

• Forwarding external meetings to meeting rooms

  When you receive a meeting invitation from an external source, and you wish to execute the meeting from a certain endpoint or meeting room, it can be challenging to dial in to the meeting and get access to the meeting information. 

  Solution: 

  With Synergy JOIN you get a one-button-to-push experience for all your meetings on any Cisco or Poly endpoint. Synergy JOIN is the only vendor agnostic video conferencing software that makes you able to connect to any meeting regardless of vendor. Simply forward the meeting request to the alias of your preferred endpoint or room, and the one-button-to-push will appear. 

  Read more about Synergy JOIN