Industry: Technology Services
Technologies: Pexip, Zoom, Google Calendar, Microsoft Teams, and Exchange
Scheduling: Microsoft Outlook (365), Google Calendar
Endpoint: Poly, amongst others
Number of endpoints: Initially 20, approximately 100 afterwards
Prosirius was asked by a client to streamline their video meeting experience.
They needed a solution that addressed the poor interoperability and user experience they were facing across technologies and vendors.
Business Development Manager, Prosirius
Prosirius is one of the biggest experts in advanced interactive communication and collaboration solutions throughout the African continent. Recently, they were approached by a client with two key questions:
How can users easily start all video meetings from the video rooms in a complex multi-platform video and UC environment?
Is it possible to have both Exchange and Google calendars at the same time while enabling One Touch Dial on Poly systems?
Why was it crucial to get an answer to these questions?
This meant that the proposed solution needed to address current as well as future challenges.
Thanks to the Synergy SKY management suite, Prosirius provided a simple workflow well as IoT sensors for people, count data, and automatic room release. Also, it offered white glove services to the client through centralized video meeting management, which is something other solutions didn't provide.
Prosirius was the first Gold Partner in South Africa and has deployed several projects on Synergy SKY solutions but this one was unique due to the mixed meeting platforms and technology transitions that had to be taken into consideration.
Despite the complex challenge, the solution came together perfectly.
Video business meetings shouldn't have to be difficult. Prosirius' experience is yet another example that sometimes all it takes is a simple, vendor-neutral solution to make it all work seamlessly.
Prosirius' partnership with Synergy SKY has proven yet again how the relentless pursuit for excellence drives bigger value to clients. If you're based in Africa and are currently facing video conferencing challenges, reach out to them directly by clicking here.