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Support > Release Notes > Management Suite > Synergy SKY Management Suite 30.03

Synergy SKY Management Suite 30.03

Release Date

January 13, 2022 (version 30.03.2936)



Synergy SKY is proud to announce the latest version of its main flagship product. Synergy SKY has once again pushed the envelope on simplifying the complex world of multivendor collaboration.  This time we’ve added key features to help customers get the most out of their current endpoint assets while enabling additional feature parity between all the major collaboration services on the market.  The following features and fixes have been added to the product. 

Your feedback is always appreciated at

Synergy SKY Management Suite 30.03 specifically addresses issues related to RoomOS for Webex Registered endpoints. Synergy SKY recommends that customers with Webex Registered endpoints upgrade at their earliest opportunity.


Resolved Issues
 Issue Description  Build

1494 – OBTP errors resolved for Cisco endpoints on RoomOS


Release Date

November 12, 2021 (version 30.03.2693)


New Features & Improvements
 Feature Name  Description  Build
Room Issue Notification Provide a warning email to the meeting organizer when the Synergy SKY Management Suite Identifies a meeting issue that may prevent the room/system you’ve booked to join the meeting. (ie. MS Teams with no URI) 2693
Cisco Endpoint Phone Books Push multitiered Phonebooks to Cisco endpoints handled by the Synergy SKY Management Suite 2693
Webex FedRAMP OBTP Are you using FedRAMP and need OBTP for all your meeting needs?  Synergy SKY Management Suite will now handle pushing to endpoints for use with all major collaboration services. 2693
In-room Booking (Preview) Book a meeting with your collaboration platform from your Cisco Endpoint’s Touch 10 or Navigator Touch panel.  We support all platforms that your Cisco device can connect to. 2693


 Issue Description  Build

1451 – Google Calendar Meeting Header Handling errors resolved


1447 - Meeting Matching errors for Google Calendar invites


1448 – Sensor room association issues in configuration tool resolved


1464 – Increased room limit for endpoints in Webex Control Hub Integration


1461 – Alignment option for time zone start time prior to sending meeting invite


1412 - Panopto/RTMP recordings not stopping when meeting ends


Important Note for Synergy JOIN and Synergy CONTROL Users:
End of Support for Windows-based JOIN 5.x (and earlier) applications

On January 31st, 2022, Synergy SKY will officially end support for Microsoft Windows based Synergy JOIN and Synergy CONTROL applications. Current licensed users can migrate to the Synergy SKY Management Suite to continue to enjoy the supported benefits of JOIN, CONTROL and ANALYZE in one platform.  Users will be able to continue using Synergy JOIN and CONTROL, but some workflows may not work or have limited functionality for users running on these unsupported versions. For the best experience, we recommend upgrading to the latest Synergy SKY Management Suite. 

Have questions about upgrading?  We are always here to help at



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