Synergy SKY Trust and Compliance Center

This page brings together Synergy SKY service definitions, security practices, and compliance documentation in one place. It is intended to help customers quickly understand how Synergy SKY protects data, supports reliable service delivery, and addresses regulatory and procurement requirements.

Service Description

Details Service and functionality of Synergy SKY CONNECT.

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Security Considerations

Details the technical and procedural safeguards, which reviewers will look for after understanding the product.

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Service level agreement

The SLA specifies the services to be delivered, its standards, and how performance will be measured.

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Privacy Policy

The Privacy Policy

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Certifications

ISO, GDPR, Patent and Trademarks

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SKU Description

Defines what is being purchased and used, giving context before diving into service operations

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Note to the below:

The Order Form defines the specific Synergy SKY products, quantities, subscription term, fees, and usage limits purchased by the customer.

The EULA applies to licensed Synergy SKY software and installed components.

The Synergy SKY CONNECT Cloud Services Terms apply to hosted cloud services such as CONNECT and CONNECT GO. Together, these documents define the customer’s rights, responsibilities, and service usage obligations.

EULA

End User License Agreement

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CONNECT Cloud Services Terms

Terms governing use of Synergy SKY hosted CONNECT cloud services, including usage limits, concurrency, overage, service operation, and cloud-specific customer responsibilities.

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"Synergy SKY works for both Telemedicine and Videoconference"

David Flax
Director of IT, University of Maryland School of Medicine.

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If your meeting rooms can’t join every meeting, they’re not doing their job.
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