We are excited to share a major milestone for customers who want the power of Synergy SKY CONNECT with even greater flexibility, simplicity, and speed.
The new pure cloud release of Synergy SKY CONNECT brings Click to JOIN, Scan to JOIN, and Join by ID to the cloud – making it easier than ever to enable seamless video interoperability across all meetings, including Microsoft Teams, Google Meet, Zoom, and Apple FaceTime.
This is CONNECT at its most accessible.
The world’s meeting rooms run on countless technologies from – Teams, Zoom, Google, Meet, Logitech, Cisco, Poly, DTEN, Neat etc. CONNECT already bridges these worlds with a consistent JOIN experience. Now, with the cloud-native release, everything becomes even more streamlined.
These services now run fully in the cloud, eliminating the need for on-premises infrastructure.
| What | How |
| Click to JOIN | Schedule meeting in calendar and start with one click. For Cisco devices it is called One Button to Push, OBTP. For Poly devices it is called One Touch Dial, OTD. |
| Scan to JOIN | Dial a fixed number and scan the QR code on the screen. Select the meeting from your calendar on your mobile. |
| Join by ID | From a video conferencing system dial "t.meetingID@joingw.com" where you replace "meetingID" with the Meeting ID found in invitation |
Moving CONNECT’s JOIN capabilities to the cloud delivers immediate and measurable benefits:
✔ Faster evaluation & onboarding
Teams can try CONNECT in minutes, not days – perfect for pilots, PoCs, and customer evaluations.
✔ Rapid deployment
No hardware requirements. No complex network changes. Just enable, connect, and start joining.
✔ Reduced total cost of ownership
With less to maintain, manage, patch, and monitor, customers save both time and operational costs.
CONNECT in the cloud lets organizations scale at their own pace while minimizing the burden on IT.
Every organization’s cloud journey is unique. That’s why Synergy SKY continues to offer flexible deployment models:
Choose what stays self-hosted – and what runs in the cloud
This hybrid flexibility ensures that CONNECT can fit your environment rather than forcing change on it.
Your policies. Your architecture. Your choice.
The move to a pure cloud CONNECT offering marks a major step forward in interoperability technology:
CONNECT has always been about removing friction. This release removes even more.
A major enhancement in this release is the direct cloud-to-cloud integration with Cisco Webex Control Hub, making onboarding smoother and dramatically reducing setup time.
With CONNECT listed as an available integration inside Webex Control Hub → Workspaces → Integrations, administrators can instantly connect their Webex room devices to Synergy SKY services – no servers, agents, or complicated configuration required.
What this integration delivers:
CONNECT effectively becomes an extension of the customer’s Webex environment, enabling advanced interoperability without adding infrastructure.
This makes it easier than ever for Webex customers to bring Teams, Zoom, FaceTime and Google Meet into their Cisco rooms – all through a clean, modern cloud-to-cloud workflow.
Whether you’re a current customer looking to simplify operations or exploring interoperability for the first time, the new cloud CONNECT model offers the easiest way to start.