There are 3 crucial factors you need to have in order to achieve a frictionless meeting experience across technologies and generations of products: Compatibility, Interoperability, and Consistency.
These challenges are not easy to fix. Especially if you find yourself in a technical environment filled with various generations of endpoints, conferencing platforms, and scheduling tools. Synergy SKY is vendor agnostic, we support your technologies for meetings.
Compatibility
One Button to Push (OBTP) and one-click into meetings on video conference terminals, saves the user from endless frustrations and dial-in issues.
However, it’s challenging to support OBTP with different vendors, endpoint and system generations, and a mix of on-prem and cloud solutions.
Synergy SKY is supporting OBTP on all Cisco endpoints, both on-prem and cloud. And Poly, One Touch Dial (OTD).
Interoperability
Cloud, on-prem, hybrid, or in transition? Looking at where the world was prior to March 2020 and where we are today, technology is changing faster and faster. Where will you be in a year or two from now?
The challenges are: You never know who you will talk to tomorrow and what platform you are invited to!?
Microsoft Teams has become the desktop standard - and SIP-based video conferencing from Webex and Poly is the meeting room standard. Synergy SKY CONNECT has interop as a network service between Teams WebRTC and SIP
Synergy SKY is laser-focused on supporting every transition no matter the platform or vendor.
Consistency
With several meeting platforms, you get several workflows. To understand the user implication, we can just mention a few: Cisco CMS, Webex, Microsoft Skype, Teams, and don't forget Zoom.
Synergy SKY is meeting platform agnostic. We place the calendar (Outlook / G Cal) between the user and the meeting platform. If you can schedule an in-person meeting – you can schedule or receive a videoconference invitation and start with one click.
With Synergy Sensors in non-video rooms and Webex videoconference sensors in video rooms, you get ONE smart way to manage all your rooms.