Challenge
A common scenario is when a user wants a SIP-based (Cisco, Poly, Lifesize, etc.) endpoint to connect to a Microsoft Teams, Google Meet, or Zoom meeting: it is a prerequisite that the user knows who booked the meeting. Alternatively, the meeting organizer must understand the internal and external participants’ access methods to ensure a successful and on-time connection for all users, which is not something to be expected from an employee.
This complexity and uncertainty lead most organizations to forgo interoperability and reach for the most common, cheap or convenient solution. These shortsighted decisions hurt the end-users as well as the organizations that have invested in superior endpoint technology and close sales opportunities for premium endpoints and meeting services.
Solution
Synergy SKY CONNECT allows any SIP endpoint to connect to all Microsoft Teams, Google Meet and Zoom meetings, with no caveats. It removes the uncertainty of scheduled meetings and ensures it simply works. It offers a uniform and native Microsoft Teams, Google Meet and Zoom experience for the invited SIP endpoints regardless of whom the organizer is, combined with features the users expect from a SIP-based endpoint.
Challenge
Did you know it takes an average of 12 minutes to begin a video conferencing meeting? Long dial-in strings, mixed vendor environments and complicated set-ups can make it challenging for users to connect to their meetings, whether it's internal or external.
Solution
With the Synergy SKY Management Suite, you can automatically join any video meeting with the push of a button, in meeting rooms, from your desktop or from remote locations.
Supporting all major vendors:
Calendars: Outlook, Google
Videoconference: Webex, Poly and most SIP systems
VMR's: Teams, Zoom, HangOut, BlueJeans, Pexip etc.
Challenge
When joining an external meeting that uses a different video conferencing vendor, it can be challenging to dial in or locate the meeting information.
Solution
With the Synergy SKY Management Suite, you get a one-button-to-push experience for all your meetings. Synergy SKY is the only vendor-agnostic/platform-independent video conferencing software that makes you able to connect to any meeting regardless of vendor.
Challenge
Your company might have invested in video conferencing tools and equipment, but departments and individuals might still use their own preferred tools for video collaboration – especially after a long period of working remotely. This creates challenges on many levels and is costly for the organization.
Solution
With the Synergy SKY Management Suite, you get a one-button-to-push experience for all your meetings. Synergy SKY is the only vendor-agnostic/platform-independent video conferencing solution provider that makes you able to connect to any meeting regardless of the vendor.
Challenge
Do you need an overview of all upcoming and ongoing meetings? Do you want to be able to control, monitor, and assist users before during, and after videoconference meetings? In mixed vendor environments?
Solution
Get an overview of all ongoing and upcoming video meetings. See potential errors before they occur and add important meetings to your watchlist. Synergy control application has a flexible and fast search function. Deliver a white glove experience such as: mute, add participants, resend dial-in info, extend the meeting, lock conferences, etc. As a part of the Synergy SKY Management Suite, the control function will be a good alternative to TMSXE / TMS.
Challenge
Improving efficiency and saving costs always begins with measuring and analyzing data to get the insight needed to make further decisions - it's as simple as that.
Solution
The analytics tool in the Synergy SKY Management Suite collects data from calendars, video infrastructure, and IoT sensors, and matches this with meeting resources capacity and behavior to give insight into:
- Meeting room and video conferencing / UC utilization
- Meeting trends and RoI
- Meeting tools usage
- Meeting room cost efficiency
And much more.
The software serves IT and facility departments with insights that can be leveraged to optimize resources and cut costs where rooms and UC investments are used to little to no degree.
Challenge
When you receive a meeting invitation (Teams, Zoom, Webex, etc) from an external or internal, and you wish to execute the meeting from a certain endpoint or meeting room, it can be challenging to dial into the meeting and get access to the meeting information.
Solution
With the Join feature in the Synergy SKY Management Suite, you get a one-button-to-push (OBTP) experience for all your meetings on any Cisco or Poly endpoint. Synergy SKY is the only vendor-agnostic/platform-independent video conferencing solutions provider that makes you able to connect to any meeting regardless of vendor. Simply forward the meeting request to the alias of your preferred video conferencing endpoint, and the one-button-to-push will appear.