Support Portal

Introduction

This article will provide your team with a method of adding FedRAMP Webex Control Hub registered Video Systems to your Synergy SKY Management Suite. It's a streamlined process to add multiple Video Systems to the Suite without the need to create additional accounts on each endpoint.

Note: This should be done from a computer with access to the Suite.

Prerequisites

Configuration Reference

• Release Notes: Synergy SKY Suite 30.03
• Integrations Settings

Step-by-Step Guide

Prepare Integration within Suite

We'll start this journey by preparing some information in the Suite that we'll need later. This should cut down on the time the Webex page is waiting so we don't risk idling out of the creation page. Once this section is completed, keep the Suite open and begin the next section in a new tab, as we will be moving between the two.

1. In your Suite, navigate to GENERAL SETTINGS > Integrations Settings
   
   
2. Under "Connections", select "ADD CONNECTION"
   
   
3. Select "Cisco FedRAMP Webex" from the "Connection type" drop-down
   
   
4. Name your connection ("FedRAMP Webex API" or whatever your heart desires)
   
   
5. Add Company Name, Contact Email
   
   
6. Access Token will be found in next steps
   
   
   
   

Log in & begin creating FedRAMP Webex Integration

Now we will create the integration in FedRAMP Webex that the Suite uses to connect with the Control Hub.  

1. In a chrome browser open a new tab and navigate to: https://admin-usgov.webex.com/
   
   
2. Log in using your service account you created with admin access into FedRAMP Control Hub. This user/admin account needs to be in the same environment that your endpoints are registered to 
   
   
3. Open Developer Tools from Chrome Browser by pressing F12, or Customize at the top right, More Tools > Developer Tools
   
   
4. Navigate to Application, under Storage expand Session Storage, select https://adminusgov.webex.com, select the accessToken entry. Copy the access token
   
   
   *Note: Be sure to copy the entire access token. Quickly move onto the next step as access tokens can expire

Example access token:

MzU3ZmEyOTAtZjEDAtNmEwMzmM0LTljNDAtNmEwMzc2NDM0NWE4ODRlYWFc2NQtOGR
m_PF84_ce861fba-6e2f49f9-9876-b354008-a8

1. Move back over to Suite Integration and paste the token in the Access Token box
   
   
   
   
2. Select Create an Application
   
   
3. Client ID, Client Secret and Redirect URL will appear
   
   
   
4. Select Authorize
   
   
5. You will be redirected to FedRAMP Webex API and select accept
6. 
   
7. Redirect back to the Suite with an Authorization accepted window
   
   
8. 
   
   
   
9. Return to Suite Config and you will see that it is now authorized
   
   
10. 
    
    
    
11. Save, Save Changes at the top right
    
    
12. Navigate to: https://ipaddress/config/General-Settings/Video-Systems
    
    
13. Add "Webex Video System"
    
    
14. 
    
    
    
15. List of Video systems will be populated
    
    
    
    
16. Select the rooms you want to add and click "Add Selected Systems"
    
    
17. Edit the systems you added and associate it with your room resource
    
    
    
    
18. Attach Room and Save
19. 
    
    
20. Save Changes at the top right and deploy the configuration

You're all set, enjoy!

Jump to...

• Deploy Configuration Changes
• Add a Video System
• Configure for Exchange with Graph API (Office 365)
• Configure for Exchange with EWS
• Configure for Google Calendar (Google Workspace)