Technical Documentation

Search for in-depth articles on Synergy SKY tools and technologies.


  • There are no suggestions because the search field is empty.

SupportFAQs >
Exchange Online EWS API Integration EoL

Exchange Online EWS API Integration EoL

In line with Microsoft’s End of Support notification for EWS Basic Authentication, Microsoft has created a new authentication method, Microsoft Graph.

Microsoft Graph allows for increased performance towards the Microsoft Cloud. Over time, Microsoft has introduced OAuth 2.0 for authentication and authorization, which is more secure and reliable than Basic Authentication to access data.

Deprecation of Basic authentication in Exchange Online | Microsoft Learn

We strongly recommend Microsoft 365 customers configure Synergy SKY Management Suite with Microsoft Graph API for Microsoft 365.

You can find additional information relating to Microsoft Graph here.

We have provided instructions on how to set up Microsoft Graph with Synergy SKY below.

Configure for Exchange with Graph API (Microsoft 365) – Synergy SKY Support

Still in need of help?

Create a ticket