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Synergy SKY

Technical Writer &
Quality Assurance Specialist

Oslo, Norway

Who We Are

Synergy SKY design, develop and market software for all business meetings. Our goal is to improve every complex aspect of meeting technology to the extent that you only need to focus on the outcome of the meeting. 

Amongst other projects we have connected ISDN video conference to Mount Everest over satellite as well as having solved unified collaboration challenges for high-tech companies in Silicon Valley. 

Now we are looking for a Technical Writer and Quality Assurance Specialist. If you have a passion for technology, an eye for detail and would like to work with a world-class team with global focus in the video conferencing and collaboration industry – keep reading!

 

Responsibilities


Quality Assurance:

Work closely with the developement team to ensure we continue releasing software at a high standard. You will be part of the release management team and will have a vote in the software release process. Work in a creative way to identify faults within the software and be responsible for describing your findings and filling these in our internal bug tracking system. 


Technical Writing:

We stive to live up to high standards of documenting our products. As you will get to know our products on an expert level, we feel that you will be best placed to write the technical product documentation. Our documentation is written for internal use, resellers, partners and end customers. You will be responsible for refining the input from our development team into technical documentation and publishing it online on our customer-facing support portal.


Responsibilities include:
  • Testing and release preparation of software
  • Transforming raised issues into reproducible scenarios
  • Working closely with the development team to catch bugs as early as possible
  • Plan, prepare and execute manual and automated test scenarios 

 

Personal Qualifications:

  • Able to speak the language of both engineering and product management
  • Like to track down problems and solve them
  • Can ask the right questions to solve a problem, and describe it precisely
  • Fluent in English

All applicants must have an active address in Norway near Oslo and qualify for/hold a valid work permit. 

 

Technical Qualifications: 

  • 3-5 years of testing and/or Quality Assurance-experience 
  • Experience with technical writing
  • Excellent communication skills
  • Microsoft Exchange Server, O365 / Google Suite
  • Product and support documentation tools
It is an advantage if you have experience in
  • Madcap Flare
  • HTML / CSS
  • Automated test tools

 

What we can offer you:

  • A central position in an international environment filled with opportunity for personal and professional growth 
  • A culture of social interactions and sharing in an open space and innovative work environment
  • access to learning resources, training and courses
  • Opportunities for employee input and inclusion 
  • A workplace that values flexible work styles, work hours and diversity
  • A company with more than 20 years' experience within the industry
  • The best office location in Oslo

 

Is this you? Apply today!

To apply, email us your CV and cover letter at contact@synergysky.com